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TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
Symptom Solution
System fails to interpret thecommand correctly.
1. Ensure that the commandis valid. See “List of voice commands”in this section.
2. Ensure that the commandis spoken after the tone.
3. Speak clearly without pausingbetween words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambientnoise level is not excessive (for example, windows open or defroster on). NOTE: If it is too
noisy to use the phone,it is likely that the voice commands will not be recognized.
5. If more than onecommand was said at a time, try saying the commands separately.
6. If the system consistentlyfails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response forthe speaker. See “Speaker adaptation (SA) mode”in this section.
The system consistently selects thewrong entry from the
phone book.
1. Ensure that the phonebook entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook”in this section.
2. Replace one of thenames being confused with a new name.
4-100 Monitor, climate, audio, phone and voice recognition systems