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Troubleshooting and Maintenance 11-5
11.5 Screen Problems
Screen is off
If the screen does not respond even after you turn on the device, try the
following in order until the problem is solved:
Connect the AC adapter to the device and to external AC power.
Reset the device as described in section 11.1.
Screen responds slowly
Make sure that the device is not running out of battery power or running
many active programs. If the problem still exists, reset the device as
described in section 11.1.
Screen freezes
Reset the device as described in section 11.1.
Screen is hard to read
Make sure that the backlight of the display is on.
Move to a location with enough light.
If you’re having a hard time reading a document on the screen, try
adjusting the zoom percentage or text size.
Tap
Settings System Screen Text Size and select the
text size.
In Notes, tap the
Menu soft key Zoom and select a zoom
percentage.
In Word Mobile and Excel Mobile, tap the
View soft key Zoom and
select a zoom percentage.
In Internet Explorer Mobile, tap the
Menu soft key Zoom and select
a size.
Inaccurate response to stylus taps
Realign the touch screen. Tap
Settings System Screen
Align Screen.