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11-2 Troubleshooting and Maintenance
11.2 Restoring Factory Default State
In some cases, you may need to restore the device to the factory default state
by clearing the memory from the device. For example, you should clear the
memory:
When the device does not respond after being reset.
When you forget your password.
Clearing the memory means all data you have entered in the device’s
memory, including all files, system settings and additional programs you
have installed, will be erased. (Programs installed to ROM at the factory are
not affected.)
CAUTION: To ensure the integrity of your data should it be necessary to clear the
memory, you are advised to regularly back up your data.
Follow this procedure to clear the memory from the device:
1. Make sure that the device is turned off.
2. Press the Power button (
) on the top of the device, and then press and
hold the Talk button (
) on the front panel until the device vibrates.
3. The device will turn on automatically. The backlight of the keypad will
glow, and the setup wizard will appear on the screen. Follow the
on-screen instructions to complete the setup wizard.
4. Re-establish a partnership with your desktop computer.
5. Re-install the add-on software, if necessary.