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Customer Assistance and Information ....... 538
Customer Satisfaction Procedure ............... 538
Online Owner Center ................................. 541
Customer Assistance for Text
Telephone (TTY) Users .......................... 542
Customer Assistance Offices ..................... 542
GM Mobility Reimbursement Program ........ 543
Roadside Assistance Program ................... 543
Vehicle Data Collection and Event
Data Recorders ...................................... 547
Collision Damage Repair ........................... 548
Reporting Safety Defects ............................ 552
Reporting Safety Defects to the
United States Government ..................... 552
Reporting Safety Defects to the
Canadian Government ............................ 552
Reporting Safety Defects to Saturn ............ 552
Service Publications Ordering
Information ............................................. 553
Section 7 Customer Assistance Information
537