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Problem Recommended Action
The auxiliary source is
running but there is no
picture or sound.
Press and release the
AUX button on the remote
control or the DVD player
to get to auxiliary input.
Check to make sure that
the auxiliary source is
connected to the inputs
properly.
The audio or video skips
or jumps.
The DVD could be dirty or
scratched. Try cleaning
the disc.
The fast forward, fast
reverse, previous, and
next functions do not work.
Some commands that do
one thing for DVDs will not
always work or perform the
same function for audio,
audio discs, or games.
These functions may also
be disabled when the DVD
is playing the copyright
information or the
previews. When RSA is
on, these buttons control
RSA functions.
Problem Recommended Action
My disc is stuck in the
player. The eject button
does not work.
Press the eject button on
the DVD player. Turn the
ignition off, then on again,
then press the eject
button on the DVD player.
Do not attempt to force or
remove the disc from the
player. If the problem
persists, return to your
retailer for further
assistance.
I lost the remote control
and/or the headphones.
Contact your retailer for
assistance.
Sometimes the wireless
headphone audio cuts out
or buzzes for a moment,
then it comes back.
This could be caused by
interference from cell
towers or by using the
cellular telephone or other
radio transmitter devices
in the vehicle.
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