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Problem Recommended Action
No sound — Wired
Headphones
Make sure the wired
headphones are plugged
in. Adjust the volume. If
RSA is on, DVD audio will
not be heard.
No sound — Vehicle
Speakers
If the DVD system is
being heard through the
vehicle speakers, adjust
the volume on the radio.
Press the CD AUX button
on the radio to make sure
that RSE is enabled. The
rear speakers will mute
when RSA is on.
The picture is distorted
during fast forward or
reverse.
This is normal for this
operation.
The picture does not fill
the screen. There are
black borders on the
top and bottom or on
both sides or it looks
stretched out.
Video mode may not be
correctly set. See “RSE
OSD” earlier in this
section.
I ejected the disc and
tried to take it out, but
it was pulled back into
the slot.
Press the eject
button once.
Problem Recommended Action
The language in the audio
or on the screen is wrong.
Press the main menu
button on the remote
control and change the
audio or language
selection on the DVD
menu. To change the
language preference,
press the display button to
access the RSE OSD
menu. See “RSE OSD”
earlier in this section.
The remote control does
not work.
Point the remote control
directly at the face of the
DVD unit. The batteries
could be weak or put in
wrong. The parental
control button might have
been pressed, the power
indicator lights will flash.
How do I get subtitles on
or off?
Press the subtitle button
on the remote control to
select subtitle option or go
to the DVDs main menu
and follow the screen
prompts.
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