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TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, startingwith number 1, until
the problem is resolved.
Symptom Solution
System fails to interpret the command correctly.
1. Ensure that the command is valid. See “List of voice commands”earlier in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noiselevel in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defrosteron). NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carriedout to im-
prove the recognition response for the speaker. See “Speaker adaptation (SA) mode”earlier in this section.
The system consistently selects the wrong entry from the
phone book.
1. Ensure that the phone book entry name requested matches what was originally stored. This canbe confirmed by
using the “List Names”command. See “Phone book” earlierin this section.
2. Replace one of the names being confused with a new name.
4-106 Monitor, climate, audio, phone and voice recognition systems
੬ REVIEW COPY—
2010 Armada (wzw)
Owners Manual (owners)—USA_English (nna)
02/17/09—debbie
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