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Modem Connection Problems
Unable to dial out
Do not install your Pocket PC in the cradle. You cannot dial out if your
Pocket PC has an active connection with your desktop computer.
Make sure that the telephone line is connected correctly.
Make sure that the telephone line is analog. Do not connect a modem to a
digital telephone line unless it is specifically designed for use with a digital
line.
Able to dial out but unable to make a proper connection
Make sure that the network you are trying to connect supports the
Point-to-Point Protocol (PPP). Your ISP or network administrator can
verify this.
Make sure that your dialing location is correct. Tap
Settings
Connections tab Connections Advanced tab Select Location. To view
help information, tap
.
Make sure that the phone number you are trying to reach is correct. Tap
Settings Connections tab Connections Manage existing connections.
To view help information, tap
.
Modem connection is unreliable
Make sure that the modem is installed properly.
Make sure that the telephone line is connected correctly.
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