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Controls in detail
Useful features
Initiating an emergency call manually
1 Cover
2 SOS button
̈ Briefly press on cover 1.
The cover will open.
̈ Press SOS button 2 briefly.
The indicator lamp in SOS button 2
will flash until the emergency call is
concluded.
̈ Wait for a voice connection to the
Response Center.
̈ Close cover 1 after the emergency
call is concluded.
Roadside Assistance button •
The Roadside Assistance button • is
located below the center armrest cover.
̈ Press and hold the • button (for
longer than two seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The • button will flash while the call
is in progress. The message
Connecting call
will appear in the
multifunction display and the audio
system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
̈ Describe the nature of the need for as-
sistance.
Warning! G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they
receive an automatic SOS signal and cannot
make voice contact with the vehicle
occupants.