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XDVDN9131 OPERATION
81
Troubleshooting
Bluetooth
Problem Cause Action
"Please connect first"
is displayed when the
Talk button is pressed
There is no mobile device connected to the head unit Pair and or connect a mobile device to the head unit as
described on page 67
Mobile device will
not connect to the
head unit
Bluetooth function is not active on the head unit Activate Bluetooth function as described on page 66
Bluetooth function is not active on the mobile device Refer to the owner's manual of your mobile device
A mobile device is already connected to the head
unit. This head unit can only be connected to one
device at a time
Disconnect current mobile device first, then connect
desired mobile device
The time limit for pairing the mobile device has
been reached
Pair the mobile device within 60 seconds
Mobile device will not
connect to the head
unit automatically
The Connect function is set to Manual. When the
Connect function is set to Manual, the head unit will
not connect to any mobile device automatically
Set Connect function to Auto as described on page 66
Ring tone can not be
heard through the
speakers
Volume is turned down Increase the volume during the ringing process
MUTE function is activated on the head unit Press MUTE to cancel the mute function and resume
audio
Echo or noise is heard
during a phone call
Possible road noise or interior interference Close all open windows and turn off any fans or A/C
Microphone opening on the front panel is obstructed Clear any obstacles in front of microphone opening
Call is connected
(but no audio can be
heard through the
speakers)
Audio is routed to the mobile device Press Transfer to allow audio from the phone to be
heard through the speakers
Volume is turned down Increase the volume
Call is connected
(but other party can
not hear audio)
Bluetooth MIC is set to external, but no external mic
is connected
Set Bluetooth MIC to internal as described on page 66,
or install and connect external mic as described on
page 7
External mic is connected to the wrong input (blue)
3.5mm connector
Connect external mic to the correct (black) 3.5mm
connector
Call is answered
automatically
Auto Answer function is set to On Set Auto Answer function to Off as described on page 66
Caller ID does not
appear during
incoming call
The calling mobile device is not set to send the
Caller ID or, the service is not available
Some devices may not communicate or work properly
with this head unit