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XDVDN9131 OPERATION
80
Troubleshooting
General
Problem Cause Action
Unit will not turn on
(no power)
Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Check connections for proper voltage (11~16VDC)
Black wire not connected Check connection to ground
Fuse blown Replace fuse(s)
Unit has power
(but no sound)
Speaker wires not connected Check connections at speakers
One or more speaker wires touching each
other or touching chassis ground
Insulate all bare speaker wires from each other and
chassis ground
Unit blows fuse(s)
Yellow or red wire touching chassis ground Check for pinched wire
Speaker wires touching chassis ground Check for pinched wire
Incorrect fuse rating Use fuses with correct rating
Unit has audio
(but no video)
Parking brake safety circuit not connected
Parking brake not applied
Check connections at parking brake
Apply parking brake as described on page 32
No navigation, SD or rear
camera video output
Video output is not supported for navigation
mode, SD mode or rear camera input
Choose Tuner, Disc, operation of iPod, USB, A/V 1 or
A/V 2 source to display video output
No video display
(when in reverse)
Reverse circuit not connected
Vehicle is not in reverse
Check connections at reverse lamp
Select reverse gear
DVD does not start
playback
Physical defect in media
Wrong region
Check media for scratches
Use discs labeled "Region 1" or "All" only.
IR remote does not work
Dead battery Replace battery
Excessive skipping
Unit is not mounted correctly Check mounting sleeve
Physical defect in media Check media for scratches
Invalid Disc appears
on display or ERROR 2
flashes on LCD
Focus error
Disc is in upside down
Disc type/content is not compatible
Press REL to open the front panel, then press eject. If the
problem persists, press RESET located behind the front
panel as described on page 11.
Invalid Region appears on
display or Wrong Region
flashes on LCD
Region code error Use only DVD's labeled “Region 1” or “All” only.
Monitor will not
open/close
Monitor travel path obstructed Remove the obstacle and press OPEN to resume the
monitor open/close sequence.