Owner Publications
Information on how to obtain product
bulletins and as described below is
applicable only in the fifty U.S. states
and the District of Columbia, and
only for cars and light trucks with
a Gross Vehicle Weight Rating
(GVWR) less than 10,000 pounds
(4 536 kg). Copies of individual
bulletins are also at your participating
Saturn retailer. You can ask to
see them.
In Canada, information relating to
product service bulletins can
be obtained by contacting your
Saturn retailer.
Service Bulletins
Saturn regularly sends its retailers
useful service bulletins about Saturn
products. Saturn monitors product
performance in the field. We then
prepare bulletins for servicing
our products better. You can get
these bulletins, too.
Bulletins cover various subjects.
Some pertain to the proper use and
care of your vehicle. Some describe
costly repairs. Others describe
inexpensive repairs which, if done on
time with the latest parts, may avoid
future costly repairs.
Some bulletins tell a technician how
to repair a new or unexpected
condition. Others describe a quicker
way to fix your vehicle. They can
help a technician service your
vehicle better.
Most bulletins apply to conditions
affecting a small number of vehicles.
Your Saturn retailer or a qualified
technician may have to determine
if a specific bulletin applies to your
vehicle. To order Saturn bulletins,
call Saturn Publications at
1-800-2-SATURN or visit
saturn-publications.com to order
online.
Vehicle Data
Recording and
Privacy
Your Saturn vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment and
deploy airbags in a crash and, if so
equipped, to provide antilock braking
to help the driver control the vehicle.
These modules may store data to
help your dealer/retailer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions, and
temperature settings.
7-16 Customer Assistance Information