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Who is Covered?
Roadside Assistance coverage is for
the vehicle operator, regardless of
ownership. In Canada, a person
driving this vehicle without the
consent of the owner is not eligible
for coverage.
Services Provided
The following services are provided
in the U.S. and Canada up to
5 years/100,000 miles (160 000 km),
whichever comes first, and, in
Canada only, up to a maximum
of $100.
• Fuel Delivery: Delivery of enough
fuel for the vehicle to get to
the nearest service station
(approximately $5 Canada).
In Canada, service to provide
diesel may be restricted. For
safety reasons, propane and
other alternative fuels are not
provided through this service.
• Lock-Out Service: Lock-out
service is covered at no charge if
you are unable to gain entry into
your vehicle. A remote unlock
may be available if you have an
active OnStar
®
subscription.
To ensure security, the driver
must present personal
identification before lock-out
service is provided. In Canada,
the vehicle registration is also
required.
• Emergency Tow From a Public
Roadway or Highway: Tow to
the nearest Saturn retailer for
warranty service or in the event
of a vehicle-disabling crash.
Winch-out assistance is provided
when the vehicle is mired in sand,
mud, or snow.
• Flat Tire Change: Installation of a
spare tire in good condition, when
equipped and properly inflated,
is covered at no charge.
The customer is responsible for
the repair or replacement of the
tire if not covered by a
warrantable failure.
• Jump Start: A battery jump start
is covered at no charge if the
vehicle does not start.
• Trip Routing Service (Canada
Only): Upon request, Roadside
Assistance will send you detailed,
computer personalized maps,
highlighting your choice of either
the most direct route or the most
scenic route to your destination,
anywhere in North America, along
with helpful travel information
pertaining to your trip.
Please allow three weeks before
your planned departure date.
Trip routing requests are limited
to six per calendar year.
11-6 Customer Information