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Troubleshooting Guide
Appendix I
Section 6
Symptom Probable Cause Remedy
To resolve problems that cannot be remedied using this guide:
Contact GARMIN Product Support at
44/0870.8501241 (Europe) or 913/397.8200 or 800/800.1020 (U.S.A.)
Unit does not turn on.
Unit turns On, but then turns Off.
A “SIM Not Ready” message is
displayed.
The unit does not ring.
A “Call Failed” message is displayed.
Certain features such as SMS “Short
Message Service” do not function.
Battery is not charged.
The unit has been damaged by impact or internal
contact with a liquid (ie.- water).
The battery is nearly depleted.
SIM card is not inserted or is improperly installed.
The unit has not had time to make connection with
your service provider.
Ringer control settings are set to Off.
You are outside the range of your cell or the signal
is blocked.
Your SIM card is not installed
The feature is service provider dependent which
must be activated and subscribed to..
Charge battery.
The unit may require service or repair. Contact
your GARMIN Dealer.
Recharge the battery.
Insert the SIM card or make certain it is prop-
erly installed.
Wait for the NavTalk to communicate with
your service provider. Observe the signal
strength icon on the status bar.
Go to the ‘Settings’ Tab and change Phone
Ringer settings.
Move to a new location and try again.
Install your SIM card.
Cellular service is down or you have not sub-
scribed to the service.
NvTlkGSMManual copy.indd 112 12/2/2002, 8:43:50 AM