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QSTD5304 Digital Video Recorder User Manual
60
Q-SEE Product Warranty
Thank you for choosing our products.
All of our products have a conditional free warranty repair service
for hardware within 12 months starting from purchase date, and a free
exchange service within one month (valid for manufacturing defects).
Permanent upgrading service is provided for the software.
Liability Exclusions:
Any product malfunction, abnormalities in operation, or damage
caused by the following reasons are not covered by the warranty.
Service charges would apply.
(1) Equipment damage caused by improper operation
(2) Operating the equipment in improper environment and conditions.
e.g., improper power, environment temperature, humidity and
lightening strike etc. that cause equipment damage.
(3) Damage caused by acts of nature: earthquake and fire etc.
(4) Equipment damage caused by the maintenance of personnel not
authorized by our company.
(5) Product sold over 12 months ago.
In order to provide various services to you, please complete
registration procedure after you purchase the product. Cut off or copy
User’s Information Card and fax or mail it to us after the card is filled
in. You can also register the product by going to the www.q-see.com
website and clicking on the Register link.