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QSTD5304 Digital Video Recorder User Manual
55
CHAPTER 7 Frequently Asked
Questions
Q1. Why is the DVR not starting after connecting the power?
a. The adapter has been damaged. Please change the adapter
b. The adapter is not producing enough power. Please remove the HDD to
see if the DVR will start without it. If it does then replace the power adapter.
c. Hardware problem with the DVR.
Q2. The power indicator of the DVR is on, but no output.
Why?
a. The adapter is not producing enough power. Please remove the HDD to
see if the DVR will start without it. If it does then replace the power adapter.
b. The video format of the DVR is different from that of the monitor.
c. Connection problem. Please check the cable and the ports of monitor and
DVR.
Q3. Why are no images displayed in part or all of the channels
of the DVR?
a. Connection problem. Please check the cable and the ports of the cameras
and the DVR.
b. Camera problem. Please check the cameras.
c. The video format of the DVR is different from that of the cameras. Please
change DVR system format to match the cameras.
Q4. Why can’t my DVR find the Hard Drive?
a. The power adapter is not producing enough power. Please try another
adapter.
b. Connection problem. Please check the power and data cables.
c. The hard drive is damaged. Try another one.
Q5. I cannot record, what could be wrong?
a. Hard Drive is not formatted. Please format it first.
b. The recording function is not enabled or recording is not setup correctly.
c. The hard drive is full and the recycle function is not enabled.
d. The hard drive is damaged. Try another one.