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Maintenance and service
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Product service
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For any questions about operating or installing this new Cobra product, or if parts are missing…
Please call Cobra first! DO NOT RETURN THIS PRODUCT TO THE STORE! See Customer Assistance
on the inside back cover.
If this product should require factory service, please call Cobra first before sending the product.
This will ensure the fastest turn-around time on any repair. If Cobra asks that the product be sent
to its factory, it will be necessary to furnish the following to have the product serviced and returned:
1. For Warranty Repair include some form of proof-of-purchase, such as a mechanical reproduction
or carbon of a sales receipt. If the original receipt is sent, it cannot be returned;
2. Send the entire product;
3. Enclose a description of what is happening with the product. Include a typed
or clearly printed name and address of where the product is to be returned;
4. Pack the product securely to prevent damage in transit. If possible,
use the original packing material;
5. Ship prepaid and insured by way of a traceable carrier such as
United Parcel Service (UPS) or Priority Mail to avoid loss in transit to:
Cobra Factory Service
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, Illinois 60707 U.S.A.
6. If the product is in warranty, upon receipt of the product, it will either be repaired
or exchanged depending on the model. Please allow approximately 3 – 4 weeks
before contacting Cobra for status. If the product is out of warranty, a letter will
automatically be sent with information as to the repair charge or replacement charge.
For any questions, please call 773-889-3087 for assistance.