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CUSTOMER ASSISTANCE
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02 Copyright © Hanmar Motor Corporation 2005
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REPORTING SAFETY DEFECTS (U.S. ONLY)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Home &
Park.
If NHTSA receives similar complaints, it may open an investigation,and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy campaign.However, NHTSA cannot become involved in
individual problems between you, your dealer,or Home & Park.
To contact NHTSA,you may call the Auto Safety Hot line toll-free at 1-800-424-9393 (or 366-0123 in Washington,DC
area) or write to:
NHTSA
U.S. Department of Transportation
Washington, DC 20590
You can also obtain other information about motor vehicle safety from the Hot line.
ROADTREK AMBASSADOR POTENTIAL CUSTOMER REFERRAL PROGRAM FOR ROADTREK OWNERS:
Most Roadtrek owners spend a lot of their valuable time giving tours of their Roadtreks to numerous inquisitive
people.Many of these potential customers become Roadtrek owners.To reward their efforts and encourage more
“tours”by these very convincing “sales people”,we will pay a $100.00 commission and provide incentive rewards to
any Roadtrek owner who refers a potential customer to us who eventually purchases a new Roadtrek
To participate in this program, the Roadtrek owner must sign up for the Roadtrek Ambassador program by visiting
www.roadtrek.com/ambassador or calling 1-888-ROADTREK (762-3873).For every potential customer that you
show your Roadtrek, complete a “Potential Customer Referral Card”.You will receive $100.00 for each referral that
purchases a new Roadtrek.In addition, we have these complimentary gifts:
1. For your 1st purchasing customer we will send you Two Roadtrek Ambassador Golf Shirts.
2. For your 2nd purchasing customer we will send you Two Roadtrek Ambassador Windbreakers.
3. For your 5th purchasing customer we will send you Two Roadtrek Ambassador Leather & Melton jackets.
4. For your 10th purchasing customer we will provide an all expense paid trip to the Roadtrek factory.
If these incentives weren’t enough, all Roadtrek Ambassadors referring more than 2 purchasing customers in a
given year will be eligible for a draw to win the use of a new Roadtrek for a full year (mileage restrictions will
apply).
This program is subject to the following conditions:
1. Home & Park receives a “Potential Customer Referral Card”(supplies available upon request) completed
and mailed by the potential customer and/or Roadtrek owner.
2. The potential customer purchases a new Roadtrek within 3 years from the date the “Potential Customer
Referral Card”is received by Home & Park.
3. The potential customer purchases a new Roadtrek and has the dealer complete the “Home & Park
Warranty Registration”in the same name and address that was inserted on the “Potential Customer
Referral Card”.
4. If more than one Roadtrek owner refers the same potential customer, the $100.00 commission will be
split equally among all of the referring Roadtrek owners.
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