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• Trip Interruption Benefits and Assistance: If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 60 months/
100,000 miles (160 000 km) warranty period. Items
covered are hotel, meals, and rental car.
• Alternative Service (Canada only): There may be
times when Roadside Service cannot provide timely
assistance. Your advisor may authorize you to
secure local emergency road service, and you will be
reimbursed up to $100 upon submission of the
original receipt to Cadillac Roadside Service
®
.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an
owner or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Calling for Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Service
Representative:
• Your name, home address, and home telephone
number
• Telephone number of your location
• Location of the vehicle
• Model, year, color, and license plate number of the
vehicle
• Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
• Description of the problem
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