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Cadillac Owner Privileges™
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever occurs first, and, in Canada only, up
to a maximum coverage of $100. These services are
provided at a nominal charge if the vehicle is no longer
within the Powertrain warranty.
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout your Cadillac
Powertrain Warranty — 5 years/100,000 miles
(160 000 km).
Emergency Road Service is performed on site for the
following situations:
• Fuel Delivery: Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). In Canada, for safety
reasons, propane and other alternative fuels will
not be provided through this service.
• Lock-out Service: Lock-out service will be covered
at no charge if you are unable to gain entry into
your vehicle. A remote unlock may be available if
you have an active OnStar
®
subscription. To ensure
security, the driver must present personal
identification before lock-out service is provided. In
Canada, the vehicle registration is also required.
• Emergency Tow From a Public Roadway or
Highway: Tow to the nearest dealership for warranty
service or in the event of a vehicle-disabling crash.
Winch-out assistance is provided when the vehicle is
mired in sand, mud, or snow.
• Flat Tire Change: Installation of a spare tire in good
condition, when equipped and properly inflated, is
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.
• Jump Start: A battery jump start is covered at no
charge if the vehicle does not start.
• Trip Routing Service: Upon request, Cadillac
Roadside Service will send you detailed, computer
personalized maps, highlighting your choice of either
the most direct route or the most scenic route to your
destination, anywhere in North America, along with
helpful travel information pertaining to your trip.
Please allow three weeks before your planned
departure date. In Canada, trip routing requests will
be limited to six per calendar year.
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