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Troubleshooting
If you run into any problem using the GPS unit, use the following table to troubleshoot
the problem. If the problem persists, contact your Sony dealer or local authorized Sony
service facility.
You press the 1 (power) button, but the GPS unit does not turn on.
• This may be caused by a bad battery contact.
t Open the battery cover and re-insert the battery.
• You may be using a battery with low remaining power.
t Replace the battery with a new one.
• The battery may not be inserted correctly.
t Insert the battery correctly referring to “Inserting a battery” (p. 14).
Unable to operate the buttons on the GPS unit.
• Slide down the HOLD switch (p. 13).
• There may be something wrong with the GPS unit.
t While holding the MENU button down, hold the 1 (power) button down. The screen
indicators go out, and the GPS unit is reset. (Note that all positioning information
recorded will be deleted when the GPS unit is reset.) If the problem persists, remove the
battery, and insert it again.
No GPS logs are recorded.
• You may have been using the GPS unit in locations where the GPS unit could not triangulate.
t Use the GPS unit in an open-air location, avoiding locations such as in tunnels,
underground, indoors, locations surrounded by tall buildings, under trees, etc.
• You cannot record a GPS log while the GPS unit is connected to a computer.
• You imported the GPS logs to the computer.
t In the default setting, the GPS logs in the GPS unit are deleted after they are imported to
the computer by GPS Image Tracker. (You can change the setting on GPS Image
Tracker.)
The GPS unit cannot receive radio signals from GPS satellites.
• You may be in a location where the radio signals from GPS satellites cannot reach.
t Use the GPS unit in an open-air location, avoiding locations such as in tunnels,
underground, indoors, locations surrounded by tall buildings, under trees, etc.
It takes an excessively long time to receive radio signals from GPS satellites.
• It may take a long time to triangulate the location, depending on the positions of the closest
GPS satellites.
t For details, read “GPS” on page 36.
The GPS unit is not recognized by the computer.
• If you connected the GPS unit and your computer with the USB cable before you started the
computer, the computer may not recognize the GPS unit.
t Disconnect the USB cable from the GPS unit and the computer, and restart your
computer, then connect the GPS unit again.