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may not perform properly in
subsequent collisions. Aftermarket
parts are not covered by your
GM New Vehicle Limited Warranty,
and any vehicle failure related to
such parts are not covered by
that warranty.
Repair Facility
We recommend that you choose a
collision repair facility that meets
your needs before you ever
need collision repairs. Your
dealer/retailer may have a collision
repair center with GM-trained
technicians and state of the art
equipment, or be able to
recommend a collision repair center
that has GM-trained technicians
and comparable equipment.
Insuring Your Vehicle
Protect your investment in your GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded
by various insurance policy terms.
Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will not specify
aftermarket collision parts. When
purchasing insurance, we
recommend that you assure your
vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.
If your vehicle is leased, the leasing
company may require you to
have insurance that assures repairs
with Genuine GM Original
Equipment Manufacturer (OEM)
parts or Genuine Manufacturer
replacement parts. Read your lease
carefully, as you may be charged
at the end of your lease for
poor quality repairs.
If a Crash Occurs
Here is what to do if you are
involved in a crash.
• Check to make sure that you are
all right. If you are uninjured,
make sure that no one else in
your vehicle, or the other vehicle,
is injured.
• If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been
taken care of. Move your vehicle
only if its position puts you in
danger or you are instructed to
move it by a police officer.
• Give only the necessary and
requested information to
police and other parties involved
in the crash. Do not discuss
your personal condition, mental
frame of mind, or anything
unrelated to the crash. This will
help guard against post-crash
legal action.
7-10 Customer Assistance Information