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9�8 Contact us
If you cannot resolve your problem, refer
to the FAQ for this TV at www.philips.com/
support.
If the problem remains unresolved, contact the
Customer Support Centre in your country as
listed in this user manual.
WARNING B
Do not attempt to repair the TV yourself.
This may cause severe injury, irreparable
damage to your TV or void your warranty.
Note D
Please have available your TV model and
serial number before contacting us. These
numbers are available on the back and side
of your TV, as well as on the packaging.
9�6 USB connection issues
The TV does not display the USB device
content:
Set your device to ‘Mass Storage Class’ •
compliant, as described in your device
documentation.
Your USB device may not be compatible •
with the TV.
Not all audio and picture files are •
supported. See Section 8 Technical
specifications for a list of supported file
types.
Audio and picture files do not play or
display smoothly
The transfer performance of the USB •
device may limit the transfer rate.
9�7 PC connection issues
The PC display on my TV is not stable or
is not synchronised:
Check that a supported resolution and •
refresh rate is selected on your PC.
See Section 8 Technical specifications for
supported resolutions and refresh rates.