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SECTION SEVEN: Troubleshooting and servicing the 957 system
Page 60 957 INSTALLATION MANUAL, Revision C1
Hearing from you
Your feedback is important and helps Northstar ensure that this
manual is a valuable resource for all marine technicians. Email
your comments or suggestions about this manual to the
following address:
manuals@northstarcmc.com
Using the Dealer
Express web pages
Northstar dealers can get service information online by going
to the Dealer Express area on Northstar’s website. Contact
Northstar for your dealer password before clicking on the
Dealer Express
link. This area includes the following topics:
•
service bulletins (for known issues and solutions)
•
software update information (for new software features)
•
service request form (for sending systems back)
•
service status request form (for systems currently under
repair)
•
warranty registration form (for registering new products)
Online information
sources
For up-to-date WAAS information, visit the following websites:
•
The status of WAAS implementation:
http://gps.faa.gov/programs/waas/implementation_Status/
implementation_status.htm
•
U.S. government’s WAAS/GPS website:
http://gps.faa.gov
•
Stanford University’s WAAS Research Center:
http://www.stanford.edu/group/GPS/Projects/WAAS/met-
rics.html
Ordering replacement
parts
To order spare, replacement, or missing parts, call the Northstar
Sales Department at 978/897-6600 or 800/628-4487.
Obtaining software
updates
Periodically, Northstar posts 957 software-update addenda on
its website (www.northstarcmc.com) under the Manuals
link.
Website:
www.northstarcmc.com (you can send email to
Northstar directly from this site)
Table 13: Contacting Northstar (continued)