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6
MAINTENANCE & SERVICE
Maintenance of Your GPS 500
Your GPS 500 is designed and built to give you years of
trouble-free performance without the need for service. No
routine maintenance is required.
If your unit does not appear to be operating properly, please
follow these trouble-shooting steps:
Make sure you are using fresh batteries and they are
installed properly.
Make sure you are outdoors and away from buildings
and obstructions. Also, make sure you have a clear
view of the sky.
Make sure you have not accidentally turned GPS off
(see page 46).
Customer Service
In the U.S.A., you can receive technical assistance with your
unit through one of our customer support services:
Automated Help Desk is available in English
24 hours a day, 7 days a week at 773-889-3087.
Customer Service Operators are available in
English and Spanish at 773-889-3087 Monday
to Friday, 8:00 a.m. to 6:00 p.m. CST.
Questions can be faxed to 773-622-2269.
Automated Technical Assistance is available
in English or Spanish 24 hours, 7 days a week via
e-mail at: productinfo@cobra.com
On-line answers to frequently asked questions
(in English only) can be found at: www.cobra.com.
Outside the U.S.A. please contact your local dealer.
Service
If you suspect that your unit requires
service, please call 773-889-3087
BEFORE shipping it to Cobra.
®
This will
ensure that you receive service as quickly
as possible.
If you are asked to send your unit to the Cobra
®
factory,
please follow these steps:
1. Send the complete unit.
2. For warranty repair, enclose some form of
proof-of-purchase, such as a photocopy or carbon copy of
a sales receipt. If you send the original receipt, it cannot
be returned to you.
3. Enclose a typed or clearly written description of the
problem you are having with your unit, plus the name
and address where you want the unit returned.
4. Pack the unit securely to prevent damage during transit.
If possible, use the original packing materials.
5. Ship prepaid and insured using a traceable carrier such
as United Parcel Service (UPS), Federal Express or first
class mail with delivery confirmation. Ship to:
Cobra Factory Service
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, IL 60707 USA
6. Please allow 3 to 4 weeks before contacting us about the
status of your service. Call 773-889-3087 for assistance.
If your unit is under warranty, it will either be repaired or
replaced upon receipt, depending on the model. If your unit
is out of warranty, you will receive a letter informing you of
the repair or replacement charge.
5
59
SPECIFICATIONS
PERFORMANCE
Receiver:..........................................18 parallel channels
Acquisition Time:.............................Approximately 10 sec. (warm)
Approximately 35 sec. (cold)
Approximately 50 sec.
(first time)
Update Rate:...................................1/second, continuous
(selectable)
Position Accuracy:...........................up to 3 meters (10 feet)
Velocity Accuracy:...........................0.1 knot / 0.1 km/h
Dynamics: ........................................Performs to specifications to 6 g’s
Antenna: ..........................................Built-in patch antenna
PHYSICAL
Case:.................................................Fully gasketted, high impact ABS
plastic, waterproof to 1 meter for
30 min (IPX7 standards)
Size:..................................................4.7” H x 2.3” W x 1.5” D
(12 cm x 5.8 cm x 3.8 cm)
Weight: ............................................5.3 ounces
Operating Temperature Range:.....5˚F to 158˚F (-15˚C to 70˚C)
Storing Temperature Range: .........-40˚F to 176˚F (-40˚C to 80˚C)
POWER
Input:................................................Two 1.5 volt AA batteries and/or
12-volt DC external power
(vehicle power adapter)
Battery Life:....................................Up to 20 hours in battery
save mode
Up to 10-12 hours in continuous
operation out of save mode.
Specifications subject to change.
Temperature rating for the GPS 500 may exceed the usable
range of some batteries. Alkaline batteries can rupture at
high temperatures.
Alkaline batteries lose a significant amount of their capacity
as temperature decreases.
Use Lithium batteries when operating the GPS 500 in below
freezing conditions.
Extensive use of screen backlighting will significantly reduce
battery life.
External power can only be applied using the Cobra
®
external power cord/cable.