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Tips and Troubleshooting Chart
Problem Cause and Solution
The Digital Media system and RSE system will not
come on at all.
• A fuse in the car has blown. After checking for short
circuits in the wires, replace the fuse with one of the
same rating.
The RSE screen displays DMS MEDIA NOT
INSERTED.
• The DMS cartridge is not fully inserted. Fully insert
the DMS cartridge.
The RSE screen displays DMS MEDIA LOADING.
• The system is still booting. Please wait up to
15 seconds for the system to boot and then switch
back to digital media mode.
The RSE screen displays DMS MEDIA ERROR.
• The DMS cartridge is not operating properly or is
damaged. See your dealer if the problem persists.
The RSE screen displays DMS MEDIA FILE ERROR.
• A file on your DMS cartridge is corrupted and will
not play properly. Run the PhatNoise DMS Doctor
on your computer and follow the recommendations.
The green light blinks at a steady rate for longer than
20 seconds.
• You have updated the firmware on the DMS
cartridge and the Mobile Digital Media system is
reprogramming itself. DO NOT REMOVE THE DMS
CARTRIDGE. Allow the Digital Media system to
reprogram itself for up to 10 minutes. When
reprogramming is complete, the lights will turn off
and stay off. The system will be ready to use.
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