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Customer Assistance and Information ....... 474
Customer Satisfaction Procedure ............... 474
Online Owner Center ................................. 477
Customer Assistance for
Text Telephone (TTY) Users .................. 478
Customer Assistance Offices ..................... 478
GM Mobility Reimbursement Program ........ 479
Roadside Service ...................................... 480
Courtesy Transportation ............................. 481
Vehicle Data Collection and
Event Data Recorders ............................ 484
Collision Damage Repair ........................... 485
Reporting Safety Defects ............................ 489
Reporting Safety Defects to the
United States Government ..................... 489
Reporting Safety Defects to the
Canadian Government ............................ 489
Reporting Safety Defects to
General Motors ...................................... 490
Service Publications Ordering
Information ............................................. 490
Section 7 Customer Assistance Information
473