Chapter 5 Problem Solving 249
Correcting Output Quality Problems
The 5-bin Mailbox with
Stapler will not power on.
z Make sure that the power cord is firmly plugged into both
the 5-bin Mailbox with Stapler and the power receptacle.
Remove and reconnect the power cord.
z Make sure that the cable from the 5-bin Mailbox with Stapler
is plugged into the printer C-link connector. If not, turn the
printer off, plug the cable into the C-link connector, then
turn the printer back on. See page 255
for cabling
configurations.
z Verify that the cables are firmly attached to the printer.
Paper jams and paper
feeding problems.
z Make sure that you are using the supported paper weights
(page 330
).
z Do not pull paper out of the bins while printing.
z Check cables and connectors between the printer and the
5-bin Mailbox with Stapler. See page 255
for cabling
configurations.
z Repeated paper jams in the multibin mailbox area might
indicate that the printer and multibin mailbox are set up on
an uneven floor. Move the printer to a level location.
Problems with the Optional 5-bin Mailbox with Stapler (continued)
Situation Solution
