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Chapter 5 Problem Solving 218
Understanding Printer Messages
64
PRINTER ERROR
A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care
pages at the front of
this user guide.)
66.xy.zz INPUT
DEVICE FAILURE
alternates with
CHECK CABLES
AND CYCLE POWER
An error occurred in an external paper handling device.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care
pages at the front of
this user guide.)
66.00.xx
Service ERROR
alternates with
CHECK CABLES AND
CYCLE POWER
An error occurred in an external paper handling device.
Turn the printer off.
Disconnect the cables to all external paper handling devices, and
then reconnect them.
Turn the printer on.
If this message persists, contact an HP-authorized service or
support provider. (See the HP Customer Care
pages at the front of
this user guide.)
Printer Messages (continued)
Message Explanation or Recommended Action