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Operator’s Manual
19
Service and warranty information
The Service and Warranty Information book-
let contains detailed information about the
warranties covering your Mercedes-Benz,
including:
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New Car Limited Warranty
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Emission System Warranty
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Emission Performance Warranty
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California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island, and Vermont Emission Control Sys-
tem Warranty
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State Warranty Enforcement Laws (Lemon
Laws)
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a rea-
sonable number of repair attempts Mer-
cedes-Benz USA, LLC and/or its authorized
repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18 000 miles (approximately
29 000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following
occurs:
(1) the same substantial defect or malfunc-
tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc-
tion of a less serious nature than cate-
gory (1) has been subject to repair four
or more times and you have directly noti-
fied us in writing of the need for its repair,
or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an author-
ized Mercedes-Benz Center for service. The
service advisor will record each service in the
booklet for you.
Introduction
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