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Useful features
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headunit. If you must use this phone, we
recommend that you use it only with the
vehicle at a standstill in a safe location.
Destination Download to the COMAND
system
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The components and operating principles
of the COMAND system can be found in the
separate COMAND operating instructions.
Destination Download allows you access to a
database of over 10,000,000 points of inter-
est (POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination the address can be downloaded,
or can be provided with points of interests
near your location.
The Response Center can transmit destina-
tion data to the COMAND system during the
connection with the Roadside Assistance or
Customer Assistance Center.
The transmitted data can contain address
details for a Mercedes-Benz Center or POIs.
Route guidance
A prompt appears for confirmation if route
guidance to the address is to be started.
X
Select Yes using button ( or &.
X
Press button C to confirm.
The system starts the route calculation and
subsequently the route guidance to the
defined address.
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If you select No, you can save the address
in your address book.
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The destination download feature is avail-
able if the relevant mobile phone network
is available and data connection is possi-
ble.
Remote door unlock
In case you have locked your vehicle uninten-
tionally (e.g. SmartKey inside vehicle), and
the reserve SmartKey is not available:
X
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
You will be asked to provide your password.
X
Then return to your vehicle at the time
arranged with the Response Center and
pull the trunk recessed handle for a mini-
mum of 20 seconds until the SOS button is
flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
The Response Center will then unlock your
vehicle with the remote door unlocking fea-
ture.
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The remote door unlock feature is availa-
ble if the relevant cellular phone network is
available.
The SOS button will flash and the message
Call Connected will appear in the multi-
function display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response
Center specialist will attempt to establish
voice contact with the vehicle occupants.
If the trunk recessed handle was pulled for
more than 20 seconds before door unlock
authorization was received by the
Response Center, you must wait
15 minutes before pulling the trunk
recessed handle again.
Controls in detail