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465
Controls in detail
Useful features
Roadside Assistance button • and
Information button ¡
The Roadside Assistance button • and
the Information button ¡ are located in
the storage compartment below the front
armrest (
୴ page 448).
1 Information button ¡
2 Roadside Assistance button •
Roadside Assistance button •
̈ Press and hold Roadside Assistance
button • (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:
ț “Connecting call” appears in the
multifunction display
ț “Roadside Assistance Activated”
appears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
ț “Call connected” appears in the multi-
function display
ț “Roadside Assistance Activated”
appears in the COMAND display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
̈ Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
ț Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
vehicle’s approximate location if they
receive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.