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How to Obtain Service…
…in the USA:
We back your investment in quality products with quick, expert service
and genuine Lowrance replacement parts. If you're in the United States
and you have technical, return or repair questions, please contact the
Factory Customer Service Department. Before any product can be
returned, you must call customer service to determine if a return is
necessary. Many times, customer service can resolve your problem over
the phone without sending your product to the factory. To call us, use
the following toll-free number:
800-324-1354
8 a.m. to 5 p.m. Central Standard Time, M-F
Lowrance Electronics may find it necessary to change or end our
shipping policies, regulations, and special offers at any time. We reserve
the right to do so without notice.
…in Canada:
If you're in Canada and you have technical, return or repair questions,
please contact the Factory Customer Service Department. Before any
product can be returned, you must call customer service to determine if
a return is necessary. Many times, customer service can resolve your
problem over the phone without sending your product to the factory. To
call us, use the following toll-free number:
800-661-3983
905-629-1614 (not toll-free)
8 a.m. to 5 p.m. Eastern Standard Time, M-F
…outside Canada and the USA:
If you have technical, return or repair questions, contact the dealer in
the country where you purchased your unit. To locate a dealer near
you, visit our web site, www.lowrance.com and look for the Dealer
Locator.