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StreetPilot 2820 Owner’s Manual 53
APPENDIX
StreetPilot 2820 Troubleshooting
Problem/Question Solution/Answer
The touch screen is not
responding to my taps.
Calibrate the screen. Press Menu on the remote. Use the remote to select Settings > Screen >
Calibrate Touch Screen. Follow the on-screen instructions.
The remote control does not
work.
Use the keys on the unit and touch the touch screen to operate the StreetPilot 2820.
Check that two AAA batteries are installed.
Check the polarity of the batteries (+ and -).
Install fresh batteries.
Aim the front of the remote toward the IR port on the front of the StreetPilot 2820.
How do I clear all my user
data?
I need to reset my StreetPilot
2820.
Turn off the StreetPilot 2820 and then turn it back on. During start up, press and hold the
FIND key
on the front of the StreetPilot 2820. Keep pressing Find until the message “Do you really want to
erase all user data?” appears. Touch Yes to clear all user data.
All original settings are restored. Your Recent Finds are also deleted.
My phone/headset will not
connect to my 2820.
Turn off your phone/headset. Turn it back on. The device should connect to the StreetPilot 2820. If
not, turn the device off and turn the StreetPilot 2820 off. Turn them back on.
How do I view weather and
stock information on my 2820?
You must have an XM antenna connected and an active XM subscription that includes weather and
stock data. Information about XM NavTraffic and XM Satellite Radio services can be found at the
XM NavTraffic Web site www.xmnavtraffic.com or www.xmradio.com for XM Radio information.