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Customer Assistance and Information ....... 598
Customer Satisfaction Procedure ............... 598
Online Owner Center ................................. 601
Customer Assistance for Text
Telephone (TTY) Users .......................... 602
Customer Assistance Offices ..................... 602
GM Mobility Reimbursement Program ........ 603
Roadside Assistance Program ................... 604
Courtesy Transportation ............................. 607
Vehicle Data Collection and Event
Data Recorders ...................................... 609
Collision Damage Repair ........................... 610
Reporting Safety Defects ............................ 615
Reporting Safety Defects to the
United States Government ..................... 615
Reporting Safety Defects to the
Canadian Government ............................ 615
Reporting Safety Defects to General
Motors ................................................... 615
Service Publications Ordering Information .... 616
Section 7 Customer Assistance Information
597