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APPENDIX D: TECHNICAL SUPPORT | 53
Appendix D Technical Support
If you have trouble installing or using the Bluetooth Card, please refer to the
“Troubleshooting” section. You can also visit Socket’s online forum for
users to discuss technical support and other issues with each other at:
www.socketforum.com
If problems persist, contact Socket’s technical support department prepared
with the following information:
• The part number (including revision level) and serial number of your
Bluetooth Card. See the diagram below.
• The manufacturer, model number, and Windows CE version of your
mobile computer
• If applicable, the manufacturer, model number, and/or network carrier of
the Bluetooth-enabled device you are trying to connect to
• What you did to try to correct the problem
To reach Socket’s technical support department:
• Visit www.socketcom.com/support/index.htm
• Email techsupport@socketcom.com
• Phone 510-744-2720
• Fax 510-744-2727
Please refrain from disassembling the CompactFlash card. Disassembly of
this device will void the product warranty.