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APPENDIX C: TROUBLESHOOTING | 51
SYMPTOM:
• My mobile computer cannot find any Bluetooth
devices nearby.
POSSIBLE REASONS SOLUTION
You are too far from other
Bluetooth devices.
Move closer to the other Bluetooth
device(s), within a range of 10
meters.
The Bluetooth device(s) nearby are
not turned on.
Turn on the Bluetooth device(s)
you wish to find.
The Bluetooth device(s) are not in
discoverable mode.
Set the Bluetooth device(s) to
discoverable mode. If needed,
consult the device’s documentation
for help.
SYMPTOM:
• My mobile computer keeps powering down to
protect memory contents.
POSSIBLE REASONS SOLUTION
Your mobile computer’s battery is
low.
Recharge the battery.
The Bluetooth Card has been in
Discoverable mode for a long time.
This mode requires a lot of battery
power and should be turned off
whenever not needed.
Tap on the Bluetooth icon, then
select My Bluetooth Device.
Uncheck Discoverable.
SYMPTOM:
• When I try to connect my Bluetooth phone and
mobile computer, the phone thinks that I am
using a different mobile computer that I
previously paired with the phone.
POSSIBLE REASONS SOLUTION
The phone remembers the name
and address of the mobile
computer it last paired with via
your Bluetooth Card.
Manually delete the pairing device
and name from your phone. Refer
to your phone’s user
documentation for instructions.