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If you get the message "No bus master, cannot clone data" this means that the unit you updated cannot perform the automatic
cloning function to the other GTI units on the Subscriber Bus. If you are in your shop working with one unit, then ignore the
message. If you have dialed your system, then you have a problem on the Subscriber Bus. Either the subscriber master is
inoperative, a subscriber bus cable is faulty, or a master card has not been installed into one of the units.
When in the Comm menu, be sure to select "Other" then select "Set Time". The clocks in the GTI units must be set so that
billing data will be useful.
Performing an "Update Entire Database" guarantees that the databases on all of the units match the database in the PC. The
other update options are provided as a convenience but if used indiscriminately may result in mismatched data. If you suspect
that the system is not programmed correctly, always try to "Update Entire Database" before proceeding.
SETTING TIME AND DATE
It is very important that you set the time of day manually (or enable the automatic time setting feature in the system
configuration database) when you install GTI units, since some of the advanced operating features of the GTI units utilize its
built-in clock chip that keeps track of the time of day and day of week (such as telephone call detail date and time-of-day
marking).
To manually set the time and date, select the
Other
operation from the
Comm
group in the Main Menu screen, and press the
Enter key to display the Other Menu screen. Then select the
Time
operation from the
Set
category in the Other Menu screen,
and follow the on-screen instructions to manually set the time and date.
To automatically set the time and date, select the
System config
operation from the
Edit
group in the Main Menu screen, and
press the Enter key to display the System Configuration screen. Then select the desired system in the INDEX window, and
press the Enter key to move the cursor to the SYSTEM_CONFIG window. Select the Use Auto Time Set?: field, type Y, and
press the Enter key to display the TIME_SET pop-up window. Then follow the on-screen instructions to set a time zone shift,
if needed.