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Emergency Tow From a Public Road or
Highway: Tow to the nearest Cadillac dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in the sand, mud,
or snow.
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Flat Tire Change: Service is provided to change a
flat tire with spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is your responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
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Battery Jump Start: Service is provided to jump
start a dead battery.
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Trip Routing Service: Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route.
Additional travel information is also available.
Allow three weeks for delivery.
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Trip Interruption Benefits and Assistance: If
your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 year/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside Service
(U.S. only)
Cadillac's exceptional Roadside Service is more than
an auto club or towing service. It provides every
Cadillac owner in the United States with the advantage
of contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
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Impound towing caused by violation of any laws.
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Legal fines.
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Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
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Towing or services for vehicles driven on a
non-public road or highway.
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