Unit 5: Troubleshooting
GL408-412e Operator’s Manual
5-7
Failed tag. Error displays in STOP mode
causing the printer to halt.
Initiate reprint of the label from the host. When
the error is cleared, the label with the failed tag
moves forward to the next top-of-form position.
Failed tag. Error displays in OVERSTRIKE
mode. Each failed label prints with the overstrike
pattern and the form retries until the label retry
count is exhausted.
Clear the error. When the error is cleared, the
label with the failed tag moves forward such that
the next label is in position.
Host sent data after the printer buffer was full
(serial interface).
Make a configuration printout.
Verify the printer matches the host serial
interface configuration settings for Data
Protocol, Baud Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and Request To Send.
Set printer serial interface parameters to match
those of the host.
Receive overrun (serial interface). Make a configuration printout.
Verify the printer matches the host serial
interface configuration settings for Data
Protocol, Baud Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and Request To Send.
Set printer serial interface parameters to match
those of the host.
Serial framing error over a serial interface. Match the serial interface settings of the printer
to those of the host computer.
Parity error (serial interface). Ensure the printer’s serial interface parameter
settings match those of the host. Change as
required to match.
Application software tried to perform an illegal
power function.
There are damaged logic cicuits on the main
cicuit board.
Cycle the printer’s power. If possible, print a job
that has previously worked.
If the problem persists, contact an authorized
customer service representative.
ERROR SIGNALS
DISPLAY EXPLANATION SOLUTION
RFID TAG FAILURE
Check Media
RFID TAG MAX
RETRY
Check Media
SOFTWARE ERROR
Cycle Power
