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reasonable reimbursement of up to a maximum
of $500 (Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night),
and (C) alternate ground transportation
(maximum of $40/day). This benefit is to assist
you with some of the unplanned expense you
may incur while waiting for your vehicle to be
repaired.
Pre-authorization, original detailed receipts,
and a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for
trip interruption expense assistance.
• Alternative Service (Canada only): There
could be times when Roadside Assistance
cannot provide timely assistance. Your advisor
may authorize you to secure local emergency
road service, and you will be reimbursed up to
$100 upon submission of the original receipt to
Roadside Assistance.
In many instances, mechanical failures may be
covered. However, any cost for parts and labor for
non-warranty repairs are the responsibility of
the driver.
Saturn and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole discretion,
the claims become excessive in frequency or type
of occurrence.
Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representatives:
• Your name, home address, and home
telephone number
• Telephone number of your location
• Location of the vehicle
• Model, year, color, and license plate number
of the vehicle
• Odometer reading, Vehicle Identification
Number (VIN) and delivery date of the vehicle
• Description of the problem
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