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User Guide 33
Product support
Raymarine products are supported by a worldwide network of distributors
and Authorized Service Representatives. If you encounter any difficulties
with this product, please contact either your national distributor, service
representative, or the Raymarine Technical Services Call Center. Refer to the
back cover or www.raymarine.com for contact details.
Before you consider returning the autopilot, make sure that the power
supply cable is sound and that all connections are tight and free from
corrosion. If the connections are secure, refer to the Fault Finding section in
this chapter.
If you cannot trace or rectify the fault, contact your nearest Raymarine
dealer or Service Center, specifying:
The S1000 controller and S1000 computer serial numbers:
• the controller serial number is printed on its rear cover
• the computer serial number is printed under its connector cover
• the controller and computer software version numbers