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Controls in detail
Useful features
Tele Aid
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
The Tele Aid system
(Tele
matic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response:
ț automatic and manual emergency
ț Roadside Assistance and
ț information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button æ and to lower,
press button ç or use the volume knob
on your COMAND headunit.
̈ To activate, press the SOS button, the
Roadside Assistance button • or
the Information button ¡, depend-
ing on the type of response required.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button • and the
Information button ¡ stay on longer
!
The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using
button ¡. Failure to complete either
of these steps will result in a system
that is not activated.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
i
The SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button •
and the Information button ¡ are
located below the center armrest cov-
er.
i
The Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.