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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-4
Customer Assistance (Puerto Rico) .... 9-7
Mazda Importer/Distributors ................. 9-8
Importer/Distributor ............................ 9-8
Distributor in Each Area ..................... 9-8
Warranty ................................................ 9-10
Warranties for Your Mazda ............... 9-10
Outside the United States and
Canada .............................................. 9-11
Outside the United States .................. 9-12
Outside Canada ................................. 9-13
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-14
Add-On Non-Genuine Parts and
Accessories ....................................... 9-15
Cell Phones ............................................. 9-16
Cell Phones Warning......................... 9-16
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-17
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-17
Tire Information (except Canada) ....... 9-19
Tire Labeling ..................................... 9-19
Location of the Tire Label
(Placard) ............................................ 9-25
Tire Maintenance .............................. 9-28
Vehicle Loading ................................ 9-31
Steps for Determining the Correct Load
Limit: ................................................ 9-38
Reporting Safety Defects....................... 9-39
Reporting Safety Defects (U.S.A.) .... 9-39
Reporting Safety Defects (Canada) ... 9-40
Service Publications .............................. 9-41
Service Publications .......................... 9-41
9-1
CX-7_8V28-EA-06B_Edition2 Page349
Monday, March 13 2006 5:8 PM
Form No.8V28-EA-06B