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GEM Owner’s Manual - Page 75
Warranties and Customer Service
CUSTOMER ASSISTANCE
Prepare For Appointment
If you’re having warranty work done, be sure to have the right papers
with you. Have your warranty folder. All work to be performed may not
be covered by the warranty, discuss additional charges with the service
provider. Keep a maintenance log of your vehicle’s service history. This can
often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the specific work you
want done. If you’ve had an accident, or work done that is not on your
maintenance log, let the service provider know.