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GEM Owner’s Manual - Page 70
Warranties and Customer Service
WARRANTIES
12 Month-Factory Materials and Workmanship
We warrant to the original consumer, purchaser, or lessee that your GEM
will be free from defects in factory materials and workmanship under normal
use and service for a period of twelve months from the date of sale, subject
to the terms and provisions contained herein.
The factory warranty for parts and labor shall include your GEM in its
entirety. Battery and tires are excluded from warranty as they are warranted
by their respective manufacturers. (See individual warranty terms and
conditions in your owner’s packet)
Additional Conditions
GEM will warrant all parts provided under this warranty. All GEM parts
replaced under warranty become the property of GEM and must be returned
to the factory for inspection, on request. Your authorized GEM dealer will
provide parts return service.
Any other expenses incurred in obtaining warranty repairs, including
transportation, are the responsibility of the purchaser, unless otherwise
stated in this warranty.