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GEM Owner’s Manual - Page 73
Warranties and Customer Service
There are no other expressed warranties on your GEM beyond those set
forth herein, and no implied warranties of merchantability or fitness to
the full extent allowed by law. GEM and its dealers shall not be liable for
loss of use, inconvenience, lost time, commercial loss or any incidental,
consequential or other damages.
(Export GEM only) In the case of GEM NEV’S sold outside of the USA,
defective parts must be returned to the selling dealer and transportation
charges prepared by the purchaser. Your dealer or GEM will then replace all
parts which inspection shall show to be defective under the warranty. GEM
will cover the shipping charges of warranty parts to the 50 United States,
but it is the purchaser’s responsibility to cover the rest of the shipping
charges outside the 50 United States. For further information concerning
export GEM service, please contact:
Global Electric Motorcars, LLC
1301 39th St NW Suite 2
Fargo, North Dakota 58102
Customer Service hours
7am - 7pm Monday - Thursday CST, 7am - 5pm Friday CST,
1-866-764-0616