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• Trip Interruption Benefits and Assistance:
In the event of a warranty related vehicle
disablement, while en route and over
250 kilometres from original point of departure,
you may qualify for trip interruption expense
assistance. This assistance covers reasonable
reimbursement of up to a maximum of
$500 (Canadian) for (A) meals (maximum
of $50/day), (B) lodging (maximum of $100/
night) and (C) alternate ground transportation
(maximum of $40/day). This benefit is to assist
you with some of the unplanned expense you
may incur while waiting for your vehicle to be
repaired.
Pre-authorization, original detailed receipts
and a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for trip
interruption expense assistance.
• Alternative Service: There may be times,
when Roadside Assistance cannot provide
timely assistance, your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100 upon
submission of the original receipt to Roadside
Assistance.
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty,
and the duration of the Base Warranty Coverage
for Canadian customers of the new Vehicle Limited
Warranty. However, any cost for parts and labor for
non-warranty repairs are the responsibility of the
driver.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
• Your name, home address, and home
telephone number.
• Telephone number of your location.
• Location of the vehicle.
• Model, year, color, and license plate number.
• Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle.
• Description of the problem.
While we hope you never have the occasion to use
our service, it is added security while traveling for
you and your family. Remember, we are only a
phone call away. U.S. customers call Chevrolet
Roadside Assistance: 1-800-CHEV-USA
(1-800-243-8872), text telephone (TTY) users,
call 1-888-889-2438, Canadian customers call
1-800-268-6800.
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