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Sometimes the vehicle doesn’t Loose wire or connector Check all wires around the motors and all connectors to
run, but other times it does make sure they are tight.
Motor or electrical switch damage Contact your local Power Wheels
®
Authorized Service
Center for diagnosis and repair.
When the foot pedal is pressed, Loose wire or connector Check all wires around the motors and all connectors
the vehicle won’t run without to make sure they are tight.
a push
“Dead Spot” on motor Contact your local Power Wheels
®
Authorized Service
Center for diagnosis and repair.
Vehicle constantly blows fuses Wrong type of fuse used Monster Sound BIGFOOT
®
requires two Power Wheels
®
30 amp fuses, one in each battery. Make sure Power Wheels
®
30 amp fuses are properly installed in the batteries.
For best performance, do not use substitute parts.
Child is switching speeds or switching Teach your child to stop the vehicle before switching
from forward (LOW or HIGH ) speeds and before switching from forward to reverse.
to reverse ( ) without stopping
Replace blown fuses with Power Wheels
®
30 amp fuses.
For best performance, do not use substitute parts.
Loud clacking or grinding Broken gears Contact your local Power Wheels
®
Authorized Service
noise from a motor-gearbox Center for diagnosis and repair.
Charger gets warm during use It is normal for some chargers to get No action required.
warm during use and is not reason
for concern. Some chargers do not If your charger does not get warm during
get warm during use. use, it does not mean that it is not
working properly.
Batteries make a sizzling or It is normal for some batteries to No action required.
gurgling noise when charging make noise and swell slightly while
charging and is not reason for If your batteries do not make noise or swell slightly
concern. Some batteries do not during charging, it does not mean that they are
make noise or swell while charging. not accepting the charge.
No Sound Improperly installed LR6 “AA” Check battery orientation. Make sure batteries are inserted
batteries in sound box as shown on the sound box battery compartment door.
Dead LR6 “AA” batteries Insert three new size LR6 “AA” alkaline batteries in the sound
box as shown on the sound box battery compartment door.
Sound is faint Weak batteries Insert three new size LR6 “AA” alkaline batteries in the sound
box as shown on the sound box battery compartment door.
Problem Possible Cause Solution
Problems and Solutions Guide
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest
Authorized Service Center (see page 40) or contact Power Wheels Consumer Affairs toll-free at 1-800-348-0751.
Helpful Hint: For faster service when calling Consumer Affairs, completely charge the batteries before calling and
have the following available by the phone:
• vehicle,
• vehicle model number (see sticker in battery compartment),
• vehicle production run number (see sticker in battery compartment),
• Phillips screwdriver, slotted screwdriver and needle-nose pliers with plastic or rubber handles,
• extra Power Wheels
®
30 amp fuses are helpful.
39