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152 Owner’s Manual
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the
terms of the service contract. Please refer to that contract for details on how
to obtain service. Dell's service contracts can be found online at
www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased
through us a service contract with one of our third-party service providers,
please refer to that contract (mailed to you with your packing slip or invoice)
for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in
performing warranty repairs and in building replacement parts and systems.
Refurbished parts and systems are parts or systems that have been returned
to Dell, some of which were never used by a customer. All parts and systems
are inspected and tested for quality. Replacement parts and systems are
covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner
transfers ownership of the system and records the transfer with us. The
limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to Dell’s website:
For Canada-purchased computers (in-country transfers) and to transfer from
one customer to another, go to
www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm
For out-of-country transfers (outside of the original country of purchase), go
to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm
If you do not have Internet access, call Dell at 1-800-847-4096 (Home
Consumer customers) or 1-800-326-9463 (Corporate Commercial or
Government customers).